The Embarrassment I'd Like to Hide From

-

 I really embarrassed myself today 🤐


A prospect who was nearing the end of his trial told me that he was moving roles and his CEO might be the decision-maker for a tool like Wingman. 


I was super worried for three reasons:


1. I had already spent about 3 weeks showing value to him

2. We were at the end of the trial period

3. It was the end of the month and I wanted to win the deal


For the first time after becoming an AE, I felt desperate, for no apparent reason. 


No! I heard you. No, it wasn't because I needed to do my quota.


It was just... a random stupid excitement? 🤒 


I received an email today from the CEO of the account saying my POC would be the DM for this.


I got super excited that I wrote to my POC on LIn and emailed him that the CEO had said what she said.


Funnily, in the excitement, I failed to see that this person was copied on the thread already.


I didn't have to write to him so many times about what he already knew. 


I was totally embarrassed when he wrote back to me about the same. He was definitely pissed but understanding. Sometimes I feel lucky to work with such prospects


Lesson learned: When you reach the end of your rope, tie a knot and hang on.


Have patience, Akshaya! I told myself :(


We all make mistakes and have done embarrassing stuff. 


Let's not always talk about wins and "What to do?" but also about fails and "What not to do?" 


After all, we are all humans and make mistakes ❤️

Comments

Post a Comment

Popular posts from this blog

Skip the Obivous Choices

-
One thing I've realised about improving in sales is to avoid the obvious choices.  The best books to enhance your sales skills aren’t traditional sales books.  The people who truly help you hone your sales techniques often aren’t salespeople themselves.  Similarly, the most effective courses for building your sales knowledge aren’t labeled as sales courses. Look beyond the usual resources to truly excel.
Read more

Asking the Right Questions

-
 Let me take you through two experiences. You're sick and you're visiting a doctor.  Doctor 1: You go to the hospital, wait in the queue and meet the doctor. You enter the doctor's room and he greet you. You sit take a seat. The doctor asks you what the problem is. You tell him that you're not feeling well. He checks your pupils, asks you to hang your tongue out. Puts the stethescope on your chest and asks you to take three deep breaths. Turns over to his notepad and scribbles a couple of meds. Tears it from the notepad and hands it off to you. Doctor 2: You go to the hospital, wait in the queue and meet the doctor. You enter the doctor's room and he greet you. You sit take a seat. The doctor asks you what the problem is. You tell him that you're not feeling well. The doctor asks you how long have you been sick, what your symptoms are.  And then looks at your pupils and asks you to hang your tongue out. Puts the stethescope on your chest and while you take breat...
Read more

Cognitive Role Transition

-
Here's my secret to winning #CXOs and high-ticket deals. - Cognitive Role Transition. We all act differently in various situations—how we behave at work might be different from how we are at home.  This ability to adjust based on where we are and who we're with is called cognitive role transition. Just like we adapt in our personal lives, we can adjust our approach depending on the buyer's personality. For example, some buyers might prefer a direct, no-nonsense approach, while others might respond better to a friendly, more casual style.  By understanding and adapting to these differences, you can build stronger connections and close bigger deals. This means I would shift from a traditional salesperson role to that of a trusted advisor, expert and problem solver. This shift helped me close high-value contracts and build lasting relationships with CXO's and luxury brands.  Tools like LeadLabs App make it even easier to understand and adapt to each buyer’s unique personal...
Read more