Never lie to your clients
There's a reason why people are scared of salespeople. They think they are all the same.
I've spoken about this before. And I think I'll continue to.
I believe that building trust is the most important part of the sales process. But what happens if you can't cater to what your prospects ask of you/ your product?
You say "NO"
It might sound simple. But a simple 'No' can take you a long way.
Prospects respect your transparency and straightforwardness.
Will you lose a deal? Yes
Would you lose commissions? Maybe
Would you miss hitting your quota? Possible
But,
Would you earn a powerful connection? Yes
Would you get referrals or recommendations? Yes
Would you be able to generate a better pipeline? Yes
Above all, you feel all the more confident.
What happens when you lie/ fake a promise to close the deal?
Your customers eventually find out that you're all bluff
You lose respect as a salesperson
They spread bad word about you OR/AND your org
You're setting your company up for the loss (churn)
And, you set bad examples of salespeople in the prospect's mind
Never fake a promise that you can't keep - professionally or personally. Because someday it'll come to bite you in the back.
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